Tailored Recruitment Consultancy are working with a leading Travel company in Chester to recruit several Reservations specialists. You will be working in the busy, fast-paced Call Centre within the Reservations team.
The successful candidates will be working alongside a team of experienced and passionate Travel Experts responsible for delivering the highest levels of quality and customer service during each and every inbound and outbound call.
We are looking for our newest team of Travel Experts who deal professionally and efficiently with reservations queries and bookings.
You will be responsible for finding customers their perfect holiday with every contact, sharing your great experiences and giving excellent service to our customers and using your skills to recommend products to enhance their holiday.
As our newest Travel Expert, you will have the following key skills
– Proven track record meeting sales targets within a commercial environment
– Previous experience working within a call centre and an excellent phone manner
– Ability to perform well under pressure
– Excellent attention to detail
– Driven attitude and excellent work ethic!
Hours of work will be 37.5 per week to be worked on a shift rota basis covering evenings and two weekends a month. Department opening hours are 9am – 7pm however during peak times these will be extended to 9pm.
£18,330 + £500 unsocial hours bonus
This position has a OTE potential of £600 pcm
Ideally you will come from a call centre or sales background, Travel experience would be advantageous
Superb telephone manner
Ability to make a sale!
To apply for this job please complete the form below and upload a recent copy of your CV.